Australia's award-winning healthcare software development company

Airteam helps allied and primary healthcare companies improve patient engagement and client retention, while supporting clinical governance with bulletproof cyber security. Our clients include General Practice, Hospitals, Allied Health and Dental.

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Logo of HBF Dental.
Logo of Healthdirect.
Logo of Pacific Smiles Dental.
Logo of The George Institute for Global Health
Logo of The Children's Hospital at Westemead.
The logo of Doctors Health Fund.

Award-winning digital health software

At Airteam, we work hard to be the perfect company to evolve your digital health ecosystem. Our experience is in simplifying complex problems with adaptability and security. We bring positive outcomes to your organisation by delivering consistent results and building long-term partnerships.

Privacy and security

Data is protected securely on AWS Well Architected solutions developed by an onshore, ISO27001 accredited company; compliant with Australian privacy laws and APRA supervisory regulations.

Digital health engagement

Better patient engagement leads to improved health outcomes, increased satisfaction, cost savings, improved communication, and increased knowledge for both patients and healthcare providers.

A better patient experience

By providing patients with more information about their health and allowing them to take a more active role in managing their conditions, digital health has the potential to lead to better health outcomes and improved quality of life.

Create a better patient experience

Get custom healthcare software to manage onboarding, appointments, referrals, care plans and patient information.

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Provide personalised care

Automated care-ops using patient data. Enable your team to make informed decisions quickly, and improve diagnostics, treatment plans, and patient outcomes.

Improve patient attendance

Prevent no-shows with early and regular automated reminders. Don’t let appointments go unattended.

Engage with patients

Improve client retention by making your practice the easiest to deal with. Make it easy for patients to continue to access your services.

Improve service access

Help regional patients by offering telehealth. Monitor patients at home for timely intervention with medical device integration.

See better practice outcomes

Custom software development can improve patient outcomes and the efficiency of your practice.

See operational efficiencies

Automate manual processes, from patient scheduling to billing. Streamline processes and optimise admin work to save time and reduce errors.

Ensure compliance

Ensure your patient data is secure and your practice is compliant. Develop software to adhere to your specific healthcare regulations.

Make data-driven decisions

Make informed decisions based on real-time data with custom analytics and reporting tools. Ensure smooth and secure data exchange between platforms.

Be future-focused

Invest back into your practice’s well-being with custom software. Keep ahead of the technological curve and develop a competitive advantage.

Software solutions tailored for healthcare

We have extensive experience creating user-friendly and accessible healthcare solutions. Explore some of our custom software offerings, each backed by case studies below.

Three mobile screens showcasing our member services portal app development project.

Member portal applications

We create tailored web portals. Our solutions enhance user engagement, streamline processes, and improve accessibility. Benefit from a custom web portal that meets your unique requirements and is convenient for your users.

A mobile and a laptop showcasing our service finder platform for Healthdirect.

Digital service finders

We create intuitive digital service finders and mapping solutions so your patients can easily find, select, and book the right service for them. Reduce the administrative burden of patient calls and make it simple for your patients to choose you.

A laptop and mobile screen showcasing our appointment booking software development.

Appointment booking software

We design and build booking software for clinics and healthcare organisations. Benefit from enhanced administrative efficiency, streamlined billing, increased patient satisfaction, minimised appointment no-shows, and reduced errors.

Three mobile screens showcasing our healthcare software development for George Health.

Clinical decision support systems

We support healthcare providers in providing preventative treatment solutions. Systems we have designed now help healthcare providers better track, monitor, and manage the health of remote community members.

A screenshot of healthcare education software created by Airteam.

Healthcare education platforms

We create innovative and interactive healthcare educational solutions that engage learners. Our custom educational software enhances the learning experience, promotes knowledge retention, and improves health outcomes.

Screenshots of Healthdirect's AI Service Finder software designed by Airteam.

AI healthcare tools

We utilise AI to create smarter healthcare tools. Use artificial intelligence in your healthcare business to automate processes, provide your patients with useful tools and reduce the administrative burden on your practice.

Two images in a collage one of AWS logo and another of an Airteam developer working on their laptop.

A certified healthcare software development company

Our commitment to data security and excellence in healthcare software development is underscored by our ISO 27001 and ISO 9001 certifications.

Members Health Fund Alliance partner

Airteam is the principal digital partner and sponsor for Members Health Fund Alliance – the peak body for 25 not-for-profit, member-owned, and regionally based health funds.

Members health Fund Alliance logo
Logo of Healthdirect.
Logo of HBF Dental.
Logo of The Children's Hospital at Westmead.
Logo of Doctors' Health Fund by Avant.
Logo of Australian Red Cross.
Logo of Lifeline.
 Logo of Hunter Health Insurance.
Logo of The George Institute.
Logo of Pacific Smiles Group.

Australia’s preferred healthcare software development partner

From health insurance and government support services to medical research institutions and hospitals we bring a wealth of industry experience to your project.

Hear from our healthcare clients

We have worked with many of Australia's top healthcare businesses and government support organisations. Airteam is the principal digital partner and sponsor for Members Health Fund Alliance, an approved supplier on the NSW Government ICT services scheme and an approved seller on the DTA digital marketplace.

"Airteam, through their UX and agile development processes, successfully harnessed the knowledge and experience of our people and translated that into an environment where our members have better access to information and services in an intuitive and visually appealing portal."

Andy Philips

Doctors’ Health Fund

“Our experience with Airteam has been extremely positive. Together, we have undertaken several major projects including design and implementation of an enterprise website, online booking widgets, integrating with multiple vendor systems. The team is highly capable, experienced, professional and dedicated.”

Glenn Summerfield

Pacific Smiles Group

“At all stages, Airteam's goal was to tease out exactly what we were looking for and how the workflow would be implemented 'on the ground'. This led to a final design which was attractive, modern and accurately reflected how our product would be used by our end-users.”

Ruth Webster

The George Institute
A collage of Airteam’s team members working on development projects as well as their ISO 27001 and 9001 certifications.

Leverage AWS technology

We harness the full potential of AWS technologies to deliver cutting-edge solutions. From scalable containerisation with ECS to seamless serverless functions using Lambda, our expertise spans a wide range of AWS offerings.

Elastic Container Service

Lambda Serverless Computing

Amazon Cognito

Amazon Cloudfront

Cloud Object Storage

Relational Database Services

We support healthcare businesses like yours

We help healthcare providers make a difference. Whether you are building new software, enhancing existing applications, or seeking support and maintenance. We cater to a broad spectrum of healthcare sectors. From hospitals to allied health specialists, our team has the expertise to address your unique digital challenges. Our prospective clients work in a range of healthcare sub industries, including:

General practitioner

Dental services

Optometry and optical dispensing


Alllied healthcare

Pathology and diagnostic imaging

Psychiatric hospitals

Specialist medical services

Care residential services

Social assistance services

Healthcare services

Aged care residential services

Chiropractic and osetopaths

Ambulance services

Physio services

Have a few more questions?

Check out some of our frequently asked questions below or get in touch with us to find out more.

What kind of healthcare software development services do you offer?

We specialise in a range of healthtech software development services, including custom platform development, mobile app creation, system integration, and user experience design. We have created a broad range of healthcare technology including digital member services platforms, appointment booking software, service finders, and many more.

Can you integrate your solutions with existing healthcare systems?

Absolutely. We understand the importance of seamless integration in healthcare settings. Our team is skilled in ensuring that our software solutions can integrate effectively with existing healthcare systems, enhancing rather than disrupting your current workflows.

How do you ensure your healthcare software is user-friendly for both patients and healthcare providers?

User-friendliness is key in our design process. We conduct thorough user research and testing with both healthcare providers and patients to ensure our solutions are intuitive, accessible, and meet the needs of all users. Our team are LUMA certified and use human centred design best practices to ensure all of our solutions are designed with your end users in mind.

How do you handle feedback and iterations during the development process?

We value client feedback and collaboration throughout the design process. We encourage open communication and iteration cycles to ensure that your feedback is incorporated into the design, resulting in a final product that meets your expectations.

What do I need to do now to get started?

Once you get in touch, we will reach out to discuss your project and make sure we can help you meet your goals. Once we know we can help, we will arrange a time to meet Airteam, so you can get to know us better and determine whether we are the right fit for your project. There is no obligation to proceed, we're always happy to chat.

What is your process to kick start a project?

After you get in touch, we will organise for you to meet Airteam. This is our first handshake, and we do our best to make it engaging, informative, and above all, beneficial for you. From there we do a discovery session. This is a one-hour, no obligation needs-discovery meeting. We listen and understand your goals, your vision, and any challenges you’re facing. With these details on-hand we create a scope of work document to outline your deliverables, timelines, and responsibilities so you know exactly what to expect and when to expect it. Only once this is agreed upon and we are aligned, do we finalise commercials, so you can proceed with certainty.

How does your approach to healthcare software development differ from others?

Our approach is deeply rooted in understanding the unique needs of the Australian healthcare sector. We prioritise user-centric design, ensuring that our solutions are intuitive for both healthcare professionals and patients. We also pride ourselves on our dedication to creating secure software and have the ISO 27001 and ISO 9001 certifications to ensure your practice's and patient's safety.

What measures do you take to ensure data security and compliance?

Data security and compliance are at the forefront of our development process. We are ISO 27001 and ISO 9001 certified and have experience ensuring our software solutions meet the needs of a range of healthcare sub-industries such as those required by APRA. We can ensure our software adheres to your industry standards and employ robust encryption and security protocols to protect sensitive health data.

What is your approach to scalability and future-proofing in healthtech development?

We design our healthtech solutions with scalability in mind, ensuring they can adapt to evolving healthcare demands and technological advancements. Our agile development approach allows us to iteratively enhance and scale our solutions as your needs grow.

Do you provide ongoing support and maintenance post-launch?

Yes, we offer comprehensive support and maintenance services post-launch depending on your needs. Our team is available to assist with any updates, troubleshooting, or enhancements to ensure your software continues to perform optimally.