Support & maintenance

Stay ahead with continuous support, maintenance, and updates that keep your software running smoothly and securely.

A cup and a laptop on a desk depicting an online call with a collage of team members working together.

Get peace of mind with reliable support & maintenance

Partner with a team who can keep your software up-to-date, secure, and performing optimally. We offer comprehensive support and maintenance services to ensure your investment is always running smoothly, meeting your business needs, and providing a great user experience.

Continually improve

Ensure your software remains in optimal working condition with regular maintenance.

Timely fixes

Receive timely bug fixes, patches and support to address any issues that may arise.

Put security first

Stay protected against emerging threats with regular security updates and enhancements.

Optimise performance

Optimise the performance of your software and deliver a seamless user experience.

Be proactive

Benefit from proactive monitoring to identify and address potential issues.

Scale with support

Scale your software as your business grows with the necessary support.

Have peace of mind

Access a team of professionals with expertise in software support and maintenance.

Reduce downtime

Minimise disruptions and downtime by promptly resolving issues and getting support.

A collage of Airteam’s team members working on development projects as well as their ISO 27001 and 9001 certifications.

Our approach

Airteam's support and maintenance services are designed to keep your digital products secure, up-to-date, and performing optimally. With a focus on proactive monitoring, regular updates, and timely support, we ensure the longevity and effectiveness of your software solutions.

Our dedicated team, following industry best practices, offers continuous assistance to address any technical issues and provide ongoing maintenance for seamless user experiences.

Software design and development technologies

We design and develop using modern technologies and frameworks that work best for your unique needs.

Open AI

AWS Cognito

AWS Lambda






Hear from our clients

We have worked with Australia's top businesses across health, education, government, finance, and more.

"If you are sitting on a product concept, want to develop prototypes or MVPs as we were, I would highly recommend Airteam."

Stuart Suthern-Brunt


"Professional, courteous, flexible and exceptionally collaborative. Airteam work very closely with our internal teams, align with our HCD Process and managed their deadlines to suit our project schedules and responded readily with any left-field requests."

Kevin Raccani

Macquarie University

"Airteam, through their UX and agile development processes, successfully harnessed the knowledge and experience of our people and translated that into an environment where our members have better access to information and services in an intuitive and visually appealing portal."

Andy Philips

Doctors’ Health Fund

“Our experience with Airteam has been extremely positive. Together, we have undertaken several major projects including design and implementation of an enterprise website, online booking widgets, integrating with multiple vendor systems. The team is highly capable, experienced, professional and dedicated.”

Glenn Summerfield

Pacific Smiles Group

"Airteam offer a raft of services, including customer research and design, backed by data and customer testing. Our engagement with Airteam was very positive, with their staff coming up-to-speed very quickly and really adding value in gathering and understanding customer insights.”

Mandy Rogers

New South Wales Government - TfNSW

“At all stages, Airteam's goal was to tease out exactly what we were looking for and how the workflow would be implemented 'on the ground'. This led to a final design which was attractive, modern and accurately reflected how our product would be used by our end-users.”

Ruth Webster

The George Institute

Trusted by Australia's top businesses

We have strong domain experience in healthcare, education, fintech and government.

Have a few more questions?

Check out some of our frequently asked questions below or get in touch with us to find out more.

Get in touch
What services do you offer?

We specialise in custom software development, application development, web development, full stack development, design and UX, and agile project delivery.

Where is Airteam located?

We are a remote team of professionals based across Australia. We offer the ability to meet face-to-face for project kick-offs or key milestones, depending on your needs. Originally based in Sydney, Airteam is now a remote-first business offering our expertise to businesses across the country to meet any time zone.

How many team members will be working on my project?

We offer flexible team structuring to suit your project. We will work with you to understand your goals, timeline and resourcing requirements before allocating the right team members to your project. Depending on your needs, we have designers, developers, and project managers available when you need.

What is your approach to software design and development?

We take a human-centred design and agile development approach to collaborating with our clients. We believe in working closely with our clients to understand their needs and design solutions that are tailored to their specific requirements.

What industries do you work with? 

We work with businesses across a variety of industries including healthcare, education, government, finance, and more. Our team of designers and developers have experience working with businesses of all sizes, from start-ups to large corporations.

How long does it take to develop custom software?

The timeline for custom software development can vary greatly depending on the complexity and scope of your project. If you would like to share your project requirements to get a timeline from our team, you can contact us here.

How do you manage communication with your clients?

We collaborate transparently with our clients using the tools and schedules that work for them. This typically includes regular meetings, progress reports, and status updates on a daily if not weekly basis.

How do you ensure the security of our data?

We pride ourselves on delivering world leading technical expertise. Our clients in government, healthcare, education, finance, trust us to keep their businesses secure. We are certified to ISO 27001 for Information Security and ISO 9001 for quality management, we follow industry best practices, and we use the latest security technologies to protect your data.