Capabilities

Multi-layered security for regulated industries.

Security decisions start long before penetration testing.

Architecture, access controls, data handling, code review and incident response all shape how much risk a system carries into production. Our ISO 27001 processes give those decisions a documented framework throughout delivery.


Why security matters

In 2025, the OAIC recorded 1,205 data breach notifications - the highest total since mandatory reporting began in 2018.

Certification gives us a structured way to answer three important questions: what data you hold, who can reach it, and what happens when something goes wrong.

Read our Digital Risk Report to find out more

1,205

Data breaches recorded across Australia in 2025

28%

Of users would permanently stop using an app after a data breach

41%

Say storing data in Australia is a make-or-break decision


Independent ISO certification audit materials

ISO certifications in practice

ISO 27001 and 9001 are the operating system for how Airteam runs, from how we write code to how we hire. We call it the Airteam Management System, and it's the same framework whether you're a new client or a new starter.

That means a documented incident response plan, mandatory security training and police checks for every team member, secure code repositories with mandatory peer review before any commit, and a defined process for provisioning and deprovisioning system access the moment someone joins or leaves a project.


Government and industry partnership documentation

Government & industry partnerships

Airteam is an approved supplier on the NSW Government ICT Services Scheme and the Australian Government's Digital Marketplace and BuyICT panels, and the principal digital partner of the Members Health Fund Alliance, representing 25 not-for-profit health funds. We're also an approved supplier for organisations including Westpac and Transport for NSW.

Most of these panels require ongoing evidence of our certifications and controls, with reassessment on a defined schedule.


Security in the real world

Software built for organisations where reliability matters.

  • DHF - mobile

    Doctors’ Health Fund

    Migrating Doctors' Health Fund off a monolithic legacy codebase to a serverless architecture on AWS reduced their attack surface and gave their team direct oversight of a platform that now underpins DMS for health funds across Australia.

    View case study
  • Screens from the Latrobe health care app

    Digital Member Services (DMS)

    Our own white-label platform for private health insurers is built to the same standard we hold ourselves to: APRA CPS 234 alignment, enforced MFA, WCAG 2.1 AA accessibility, and OWASP-aligned application testing - because a security page means nothing if our own product doesn't meet it.

Have a few more questions?

Check out some of our frequently asked questions below or get in touch with us to find out more.

Get in touch
How much does software development cost?

The cost of custom software development varies depending on project complexity and development time. Contact us to get a quote for your custom software project.

How long does it take to develop custom software?

The timeline varies depending on the complexity and scope of your project. Share your requirements with our team and we can provide an indicative timeline.

What is your approach to software design and development?

We take a human-centred design and agile development approach, working closely with our clients to understand their needs and design a tailored solution.

How do you ensure the security of our data?

We are certified to ISO 27001 for information security and ISO 9001 for quality management, follow industry best practices, and use current security technologies to protect your data.

What happens if I want to make changes or updates later on?

We offer ongoing support and maintenance services that allow you to make changes or updates to the software as needed.

Do you provide training and documentation?

We work collaboratively with you throughout the process and can bring your business along for the journey with training, support and documentation.