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Description

Zedme Practice Management Software
Zedmed is a powerful all in one software solution for health practices. As a leading provider of practice management software, we provide scalable, easy to use solutions available on premise or in the cloud.

Details

Price model
Price on request
UI deployment
Desktop app
Data storage
Cloud and on premise
Service status
N/A
Release notes
Release notes

Security posture

ISO27001
Zedmed is an ISO 27001 certified business that is independently audited and certified. Our policy framework and governance ensure we meet stringent international standards when managing customer information and comply with Australia’s regulatory data protection requirements.

Data Security at Zedmed
Zedmed keeps your practice secure with, DUO two-factor authentication, and precise user permissions to control who can view the appointment book, clinical notes, and financial reports. We integrate only with trusted partners like Heidi AI and Halo Connect, ensuring encryption, data privacy, and streamlined connections.

Login with 2-Factor Authentication
Zedmed practices can boost security by enabling DUO two-factor authentication for all logins. With DUO Mobile, users confirm their identity on a trusted device, adding an extra layer of protection to keep practice systems and patient data safe from unauthorised access.

Granular user permissions
Zedmed gives practices precise control over who sees what. User roles and permissions can be customised so staff access only what they need, whether it’s hiding parts of the appointment book, restricting clinical notes, or locking down financial reports. This protects patient privacy and keeps sensitive practice data secure.

APP Compliant
We align with the Australian Privacy Principles (APPs) ensuring we respect and protect individual privacy rights in both countries through compliant handling of personal information.

Data residency for cloud
Data is securely stored in ISO 27001 certified data centres located in Australia.
https://www.zedmed.com.au/data-security-at-zedmed/

Integration

  • Dragon
  • Heidi
  • Trimate AI
  • Facere
  • My Health Records / ADHA
  • Medicare
  • MIMS
  • DVA
  • Return To Work SA
  • WorkCover Queensland
  • Tyro Health
  • Surgical Partners
  • Medical-objects
  • HealthLink
  • ReferralNet
  • POLAR
  • Halo Connect
  • Cubiko
  • PenCS
  • DermEngine
  • Welch Allyn
  • Office Medic
  • Zeiss
  • HealthShare
  • Specialists and Referrals

Support

Knowledge base

Training:
Remotely
In person
One on one
Group

Support

Contact details & hours (AEST):
Phone or email
Weekdays: 8:00am – 6:00pm

Webinar schedule