Description
Helix: Enabling health practitioners to meet the demands of modern healthcare.
Embrace the future of healthcare delivery in Australia with MedicalDirector’s cloud-based electronic medical record and practice management software Helix
Details
- Price model
- Price on request
- UI deployment
- Web browser
- Data storage
- Cloud
- Extensibility
- Helix FHIR API
- Service status
- Service status
- Release notes
- Release notes
Security posture
Helix is built on the Microsoft Azure cloud platform, which undertakes extensive accreditation reviews with the Australia Signals Directorate and spends $1 billion on security globally each year.
Helix ensures your data is backed-up across two data centers in Sydney and Melbourne, meeting stringent Australian privacy standards.
Data residency - Helix ensures your data is backed-up across two data centers in Sydney and Melbourne, meeting stringent Australian privacy standards.
Data export - You can access your data at any time by either logging in to your environment or by requesting a data extract from our technology team.
Integration
- Services Australia - PRODA
- Services Australia - Online Patient Verification (OPV)
- Services Australia - Enterprise Patient Verification (EPV)
- Services Australia - Medicare claims
- Services Australia - Australia Immunisation Register (AIR)
- Services Australia - Interactive Patient Claiming (IPC)
- My health record (IHI)
- eRx Script exchange
- Argus
- HealthLink
- Medical-Objects
- Sonic Labs
- ACL
- Tyro payments
- HotDoc
- BPAC
Support
Telstra Health support portal - log in to access
Knowledge centre: https://knowledge.helix.medicaldirector.com/index.html
Online training and onsite training options
Support phone number for urgent inquiries
Live chat available