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Company Handbook

All Airteamers complete and keep up to date with the following training. These programs help us work smart, safely, stay informed, and support each other as a team.

Privacy awareness

You’ll complete a short course on Australian privacy laws to help you understand your rights and responsibilities when working with personal information. This training guides you on how to handle other people’s information safely and correctly.​

What you will learn

  1. An overview of the Privacy Act and the Australian Privacy Principles (APPs).
  2. How to handle personal information safely.
  3. How to apply what you’ve learned to your organisation.

Cyber awareness 

We adopt a proactive and “always learning” approach to cyber awareness, recognising that many security breaches and attacks are caused by human error. As attackers become more sophisticated in their deception techniques, it is essential that all employees stay vigilant and remain enrolled in

We take a proactive, “always learning” approach to cyber awareness. Many security issues come from simple human error, so it’s important for everyone to stay alert and keep learning. Our cyber awareness program helps you spot risks and protect yourself, your teammates, and our clients.

All employees are automatically enrolled in this program upon joining the company.

ISO 27001 and ISO 9001

We manage our ISO certifications through our Airteam Management System (AirMS), which you’ll get access to during onboarding. Here are the ISO certifications we currently hold:

  1. ISO 27001 - Information security management
  2. ISO 9001 - Quality management

Luma HCD practitioner

If you’re a UX designer or researcher, you’ll also complete the Luma Human-Centered Design Practitioner certification. Luma is a design thinking program that builds your skills in creative problem-solving and collaboration. We’ll plan your Luma training after your first 6 months with us.

AWS training

If you’re a developer, you can choose AWS certifications that best match your role and interests.

Optional training

Everyone at Airteam is welcome to take part in these optional courses.

  1. Herrmann Brain Dominance Instrument (HBDI) - whole brain thinking for building good communicators and strong teams.

  2. Mental Health First Aid - teaches skills for providing initial help to a person who is developing a mental health problem or experiencing a mental health crisis.