We’re looking for a senior UX Designer to join our cross-functional team. This role will suit someone who has an end-to-end UX background who loves user research, unpacking a problem space and getting things done at any point of the UX life cycle.

How this role fits into our team

Our UX Designers start projects by making sure we’re solving the right problems for the right audience. You have a rigorous approach and select the most appropriate techniques to meet research goals and discover user stories and needs. You are an expert in behavioural and attitudinal research methods and can find a way out of the weeds of research artefacts to synthesised design findings and recommendations. You are adept at communicating conceptually to illustrate design ideas and user flows. You are adaptable and pragmatic, able to spot better ways of doing things or respond to changes or new requirements. We partner closely with our clients, so being able to establish good relationships with stakeholders and work with a variety of people will help you succeed in this role.

All our UX team are LUMA certified professionals - and you’ll get the chance to join them!

Responsibilities

• Lead and oversee end-to-end UX projects and be outcome focused.
• Plan, organise and conduct a range of UX research and validation activities.
• Identify research objectives, frame research questions and choose appropriate methods to suit project timelines and project stakeholders.
• Facilitate human-centred design activities with stakeholders and users to understand user needs, business goals and priorities.
• Analyse and synthesise research findings to craft actionable insights and recommendations Ideate, explore and conceptualise a range of possible design solutions and conceptual artefacts, such as user flows, scenarios and user stories.
• Take a collaborative and co-creation approach to UX Design.
• Advocate for a quality and consistent end-to-end user experience.
• Use active listening skills while facilitating; think on your feet and respond quickly to keep the focus on outcomes.
• Present design work and articulate research findings and design decisions, early and often to stakeholders to ensure everyone is on the same page.
• Advocate for a quality and consistent end-to-end user experience.
• Collaborate with developers and foster a partnership to get to the best solutions.
• Be pragmatic and constructively work within the commercial constraints of any project or activity.

We would love to hear from you if you have.

1. 5+ years of industry experience in an end-to-end UX Design role with strong facilitation and research skills.
2. A portfolio reflecting your UX Design research and problem-solving skills. Bonus if you are comfortable with our design stack: Miro, Figma, Adobe CS.
3. You must be experienced working directly with clients and enjoy building collaborative relationships.
4. You are organised and can plan and manage your time effectively relative to the commercial constraints of a project.

Benefits 🎉

• $2,000 learning budget, plus two days towards learning every year;
• LUMA certification for all UXer’s, become a front line innovator who uses design thinking in your daily work to tackle problems and design powerful solutions.
• $1,200 per annum towards your home Internet / phone allowance.
• $1,080 per annum if you opt to run your own tech - or we’ll order a new MacBook Pro and get that delivered to you for day one.
• $750 towards setting up your home office.
• Flexible working - from day one, everyone has flexibility with when you work, with paid overtime, as accrued leave or paid out (when pre-approved).
• Work with and learn from a highly skilled and friendly team of Developers, UXer’s and our leadership team are approachable and involved in the business day to day;
• Once a year team offsite to hang out with your distributed teammates and have some fun!

About us

We are an independent software product development company with a strong focus on people, process and outcomes. We listen. We are transparent. We collaborate with you to deliver the best results.

Our team of 18 people are distributed across Australia working their best remote life and collaborating with our awesome clients!

We attract the brightest talent with our values-based recruitment and strive to provide the very best onboarding experience for new team members. We celebrate diversity in every way, we value the better decision making that comes from diversity in thinking and backgrounds.

Get hired and join us

We want our hiring process to be enjoyable, transparent and fair. Here are the steps we move through if you’d like to apply.

Apply online - You need to apply through our website. We have an application form that asks very specific questions related to the role. We review your answers instead of scanning CV’s. To reduce unconscious bias, we review applications with names removed and focus on your competencies and experience.

Phone screen - If your answers show relevant skills and experience required for the role, we’ll call you to have a chat about your application.

Design interview - We’ll then arrange a design interview, this may be in person or over zoom. This is where we’ll dig deeper into your experience and get a chance to ask each other lots of questions.

Team catchup - a chance to meet someone on the team in person (if it’s possible) or on zoom to talk about life as a UXer at Airteam.

Reference checks and offer - Pretty much what it says, we’ll want to call 2 previous managers for a reference to complete the offer.

Important information👇

Unfortunately, we cannot offer sponsorship for this position. Applicants must be in Australia and eligible to work.

We are an equal opportunity employer and consider all applicants including people of different ages, gender, ethnicity, physical ability, sexual orientation, religious belief, work experience, educational background.

We prefer not to work with recruiters. We are not responsible for any fees related to unsolicited resumes sent from recruiters. Thanks!